SUPPORT TICKET CENTER

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The best out there

SUPPORT TICKET CENTER

Our Mission

We are a cloud provider offering Dedicated Shoutcast Servers to over 10 Thousand customers worldwide. We have been an innovator in data center design and management for nearly two decades. We are vertically integrated: we build our own data centers and servers, own and operate our own network and are responsible for all of the maintenance and support for our customers. We are truly an end-to-end provider. We have one of the lowest Power Usage Effectiveness (PUE) ratings in the industry. One of the main reasons is the use of our patented liquid cooling system. Cold water consistently runs through a maze on the CPU–cold water goes in and warm water comes out. This eliminates the need for conventional air conditioning–allowing us to pass on the savings to our customers.We are a pure-play infrastructure provider. We will maintain your servers and ensure high availability, performance and connectivity so you can concentrate on building your business.

Our Vission

Thank you for choosing High Power Hosting for your server needs. Your decision to partner with High Power Hosting for your business solutions may initially be based on our award-winning infrastructure or our innovative approach to green technology that reduces energy consumption and costs of powering servers, and... We can’t thank you enough for making that choice! However, it's our world-class support team combined with our commitment to your satisfaction and success that will be the reason you stay with us as your business continues to grow. We cherish our partnership with you and take great pride in the passion, professionalism, and dedication our team shares with you when you need support. We understand that our customers are highly sophisticated consumers so we have written this Statement of Support to give a brief overview of our services and to provide you full disclosure of products and services that we do not provide support for. At the end of the day High Power Hosting believes that its customers are the experts who are the driving force behind our company’s growth. This Statement of Support is not a legally binding agreement and it may change at any time at the sole discretion of High Power Hosting as the company evolves based on customer needs without notice to you. Some of the products and services listed below may not be available in all markets. Feel free to contact us if you have any questions or need support as we are here to provide support to you, our awesome customers.

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FAQ

Free Support

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Free Support

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Free Support

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Free Support

Self Help Support: Free, individual and/or community-based access to the following features: Community Support through forums and social media platforms moderated by High Power Hosting Service health checks built right into High Power Hosting Manager Additional Documentation